Privacy Policy
Privacy Policy
Last Updated: December 24, 2024
Unyrex Technologies Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our energy monitoring software platform and related services.
1. Information We Collect
1.1 Information You Provide
- Account registration information (name, email, company name, phone number)
- Billing and payment information
- Energy consumption data uploaded to our platform
- Support requests and communications
- Facility and equipment information
1.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (features accessed, time spent, interactions)
- Log files and technical diagnostics
- Cookies and similar tracking technologies
2. How We Use Your Information
2.1 Primary Purposes
- Provide and maintain our software platform services
- Process your transactions and manage your account
- Deliver customer support and technical assistance
- Send service updates, security alerts, and administrative messages
- Analyze energy consumption patterns and generate reports
2.2 Secondary Purposes
- Improve our software features and user experience
- Develop new products and services
- Conduct research and analytics
- Comply with legal obligations
3. Data Security
3.1 Security Measures
- Industry-standard encryption (TLS/SSL) for data transmission
- Encrypted data storage using AES-256 encryption
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
3.2 Data Retention
- Active account data: Retained for the duration of your subscription
- Billing records: Retained for 7 years as required by law
- Energy consumption data: Retained for 3 years or as specified in your contract
- After account termination: Data deleted within 90 days unless legally required to retain
4. GDPR Compliance (EU Users)
4.1 Your Rights Under GDPR
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
4.2 Legal Basis for Processing
- Contract performance: To provide our software services
- Legitimate interests: To improve our platform and security
- Legal compliance: To meet regulatory requirements
- Consent: For marketing communications (opt-in required)
5. Data Sharing and Disclosure
5.1 Third-Party Service Providers
- Cloud hosting providers (AWS, Google Cloud)
- Payment processors (for subscription billing)
- Analytics services (anonymized data only)
- Customer support tools
5.2 We Do NOT Share Your Data With
- Third-party advertisers
- Data brokers or aggregators
- Social media platforms
- Unaffiliated marketing companies
5.3 Legal Disclosures
- We may disclose information when required by law, court order, or government request
- To protect our rights, property, or safety
- In connection with a merger, acquisition, or sale of assets (with prior notice)
6. Cookies and Tracking
6.1 Types of Cookies We Use
- Essential cookies: Required for platform functionality
- Analytics cookies: To understand usage patterns (optional)
- Preference cookies: To remember your settings
6.2 Cookie Management
- You can control cookies through your browser settings
- Disabling essential cookies may limit platform functionality
- See our Cookie Policy for detailed information
7. Contact Us
For privacy-related questions, data access requests, or to exercise your rights:
Email: privacy@unyrextech.com
Phone: +39 3481890853
Address: 34 Brier Ave, Wilmington, DE 19805, United States
We will respond to your request within 30 days.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.